In the case of a faulty or broken product, the customer can return the product to get a full refund. The customer is required to courier themselves to Orpat Group. The company will refund the entire amount to the customer if satisfied with the request. Any product the customer returns must be in the same condition they received it. Please keep the receipt.
Kindly place refund requests for products purchased through orpatgroup.com only. Refund requests for products purchased through any other platform shall not be addressed here.
To return your Orpat product fill the below details: