Terms & Conditions

When you visit our website or buy something from our store, you agree to terms set out in this agreement. We reserve the right to change terms set in this agreement.

You may not use our products to conduct any illegal or unauthorized activity that violate laws in your jurisdiction.
You may not reproduce, copy, or resell our product, marketing, copywriting, images, video and packaging.
We reserve the right to refuse orders you place with us. This could be due to limited inventory, lack of logistics support in your location or payment issues raised from our payment gateway providers.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

We reserve the right to update our product prices and discontinue them based on our own discretion. When we update a products price, this website will clearly reflect the current price of the product. Discontinued products may no longer appear on the website.

Certain content on our store may link to third-party websites like Instagram, Twitter and Facebook that are not affiliated with us. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.

You agree to hold harmless Orpat Group, our subsidiaries, employees and suppliers, harmless from any claim or demand, including reasonable attorneys’ fees.

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Privacy Policy

We host the website and backend systems on reliable, well tested, cloud infrastructure that is regularly monitored and backed up. All traffic between your browser and our servers is sent over HTTPS.

When you buy a product from us, we store your name, address, contact and purchase information. We may use this information to fulfil your order, occasionally send you marketing email, and improve the user experience.

We may share your personal information when required by law to do so or to protect our rights if our Terms of Service are suspected to be violated.

We never store your payment credentials on our servers. Credit card and authorization service is provided by third-party payment gateways and banks who adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council.

We may use third-party services for analytics, payment gateways and social media. Such providers have their own terms and privacy policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

We use cookies to enhance the functionality of our site and conduct anonymous analytics. With your permission, we may also use cookies to share information about your use of our Site with our social media, advertising and analytics partners.

Questions about the Terms of Service or Privacy Policy should be directed to via email at ecommerce@orpatgroup.com or via phone on 02822 – 663020

In case the product gets damaged during the transit, the consumer will have to send back the goods to the company address at their own expense. A credit note will be issued to the consumer against the damaged goods after receipt at the company’s warehouse.